Terms and conditions

1. Legal Status

1.1 License Number

The operator holds a license under the number ALSI-102310002-F15.

1.2 Issuing Authority

The casino is licensed by Anjouan Gaming and regulated by the Anjouan Gaming Board under the Computer Gaming Licensing Act 007 of 2005.

1.3 Jurisdiction

The casino operates under the jurisdiction of Anjouan, Union of the Comoros, with the operator designated as Next Global Era Limited, registered in Belize.

2. Registration and Login Process

2.1 Step-by-Step Process

To register, users must:

1. Select the "Register" option.
2. Choose either casino, sportsbook, or opt out of promotions.
3. Enter their email address and password.
4. Provide personal information: full legal name, date of birth, residential address, country, telephone number, and preferred currency.
5. Confirm their age and acceptance of the terms.
6. Verify their email or SMS link/code.
7. Ensure Ireland is accepted in the live cashier before making a deposit.

2.2 Is KYC/ID Verification Required

Yes, Know Your Customer (KYC) verification is mandatory. Required documents may include a passport, national ID, or driving license, proof of address, proof of ownership of the payment method, phone verification, and potentially a selfie with ID. The casino may request verification at any time, including before processing withdrawals.

2.3 Time to Activate Account

Immediate or near-instant account activation via email or SMS is typically reported after successful registration. Full KYC verification may take several hours to up to two business days, with some sources indicating 24 to 72 hours.

2.4 Terms of Registrations (Minimum Age, One Account per User, and Restricted Countries)

The minimum age for registration is 18 years. Each user is permitted only one account, and promotions such as bonuses/free spins are limited to one account per person, household, and IP address. Use of VPN or proxy services for location masking is strictly prohibited. A complete list of restricted countries is not publicly available; users must verify their eligibility against the registration form and local regulations.

3. Games and Software Providers

3.1 Top Games

The casino offers a variety of games, including but not limited to Gates of Olympus 1000, Sweet Bonanza, Big Bass Bonanza, and several others.

3.2 Software Providers

Game providers associated with the casino include Evolution, NetEnt, Yggdrasil, among others.

3.3 Provider Licensing

While many software studios are mentioned, it is not confirmed that all games offered are licensed for play within Ireland. The availability of games from reputable providers does not ensure compliance with local licensing requirements.

3.4 Total Game Count

The number of games offered can vary, with conflicting reports indicating counts of over 3,000 to almost 5,000 games. Users should verify the current game library in the casino's lobby.

3.5 Game Categories

Available categories include slots, jackpots, Megaways, table games, live dealer games, casual games, poker, virtual sports, esports, and sports betting.

3.6 Provably Fair

There is no confirmed provision of player-verifiable “provably fair” tools for crash games. Users should be cautious and not assume fairness without verification.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

The welcome offer typically consists of a 150% match up to €750 along with 150 free spins. Conflicting information exists regarding the minimum deposit required; users should verify this in the cashier.

4.2 Welcome Offers Specific to Ireland

Currently, no verified welcome offers specific to Ireland are available. Without a GRAI license, these offers should not be assumed to be legally marketable to players in Ireland.

4.3 Process of Activation for Welcome Bonus

To activate the welcome bonus, users must register, provide required details, deposit the qualifying amount, enter any necessary bonus codes, and confirm that the bonus funds and spins reflect in their promotional balance.

4.4 Wagering Requirements

The bonus must be wagered 30 times the bonus amount before withdrawal. Slot games contribute 100%, while roulette games vary, possibly requiring up to 300 times bonus turnover. Wagering limits apply on maximum bets.

4.5 Time Limits

Welcome bonus funds must be wagered within 21 days, and free spins must be used within 3 days of activation.

4.6 Recurring Promotions

Recurring promotions may include weekly reload bonuses, cashback offers, and tournaments. The availability of promotions may vary, and some may be geographically restricted.

4.7 Cashback Offers

Weekend cashback may provide up to 50% of eligible net losses over a specified period, with terms varying. Official verification of terms is recommended.

4.8 Reload Bonuses

Reload bonuses may offer 50% up to specified amounts, with detailed wagering requirements if applicable.

4.9 Free Spins Bonuses

The welcome package includes free spins, but details on eligible games may vary. The maximum payout from free spins may be capped.

4.10 General Bonus Terms and Conditions

Promotions are strictly one per household and require compliance with KYC checks. Misuse of bonuses or violation of terms may lead to forfeit.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

There are currently no verified VIP tiers available.

5.2 How to Qualify

No dedicated loyalty program has been disclosed. Increased activity may yield recognition but lacks transparent guidelines.

5.3 Loyalty Program Description

Value for existing players may come from general promotions instead of a formal loyalty structure.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Acceptable deposit methods include major credit cards and e-wallets, with a minimum typically set at €10. Processing may take up to 10 minutes. Additional methods may be available that should be verified through the cashier.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals can vary in terms of minimum and maximum amounts and may take from one to five days to process. Specific conditions may apply to the original payment method.

6.3 Fees and Conditions

While standard fees may be covered, only one free withdrawal per month is typically allowed, with possible administrative charges on additional withdrawals.

6.4 Crypto Payment Options

Cryptocurrency options reported include Bitcoin, Ethereum, and others. Minimum deposits may apply, and any additional verification is recommended.

6.5 Ireland Geo-availability

Acceptance in Ireland has not been verified. Residents are advised to check local access and conditions before proceeding.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Structured wagering requirements apply to welcome bonuses, alongside stipulated maximum bet limits and conditions.

7.2 Deposit Limits

Standard minimum deposits generally start at €10, with maximum limits to be confirmed based on payment types.

7.3 Withdrawal Limits

Withdrawal amounts are subject to official limits. Conflicting reports exist regarding total limits; users should confirm specifics prior to transactions.

7.4 Account Restrictions

Account registration is limited to individuals over 18 years of age. Each user should maintain only a single account, and all activity must adhere to KYC standards.

8. Mobile and Technical Features

8.1 Mobile Browser Optimization

The website is designed to adapt to mobile browsers, providing core features and access to games.

8.2 User Experience and Speed on Mobile

User experience on mobile platforms is contingent upon a stable internet connection. Performance metrics have not been independently assessed.

8.3 Process of Registration on Mobile

Mobile registration follows the same steps as desktop, with the addition of mobile browser functionalities.

9. Security and Fair Play

9.1 SSL & Encryption Standards

The operator claims to utilize SSL encryption; specific technical details have not been disclosed.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

While the casino uses reputable game studios, no published audit reports have been found.

9.3 Support Availability (Hours, Languages)

Support is reportedly available around the clock in multiple languages, although specifics regarding Irish support have not been verified.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Users are encouraged to utilize available responsible gambling tools. Self-exclusion and other options must be managed through customer support.